Madison, WI
3,500+ units
Madison Property Management was organizing their student housing inspections and maintenance requests manually on paper checklists. The property manager was overwhelmed with the large volume of issues – frequently having to parse through duplicate requests filed by multiple roommates in the same unit. Keeping it all straight and identifying issues and priorities required a lot of back-and-forth communication between the property manager and residents.
Madison Property Management realized they needed a better solution and ditched their long paper lists of inspections for detailed, digital reports with RentCheck. By eliminating all the annoying duplicate requests, their team is able to prioritize and respond much faster. RentCheck also allows Madison Property Management to perform more thorough inspections and easily recall unit data like photos, maintenance history, and resident communication for easy comparison at move-out.
Students found using RentCheck intuitive and picked it up right away – with a 90% completion rate. With the majority of their inspections on autopilot, it freed their team up to focus on the small minority that need extra attention.
Because they use Rent Manager to manage their properties, their units and tenant directory are seamlessly synced without any manual entry. Completed inspection reports are automatically sent back to Rent Manager and updated in unit and tenant history notes.
Since teaming up with RentCheck in 2022 to simplify their inspection process, Madison Property Management has been able to grow their business from 3,000 to 4,000 units.
“We’ve moved from a painstaking paper inspection process, to an organized, digital inspection process with RentCheck. This allows our team to get better insight into our properties, while also acting quicker on maintenance items. Our greatest benefits are the quality of the inspection, the centralized space for photos, and the ability to compare inspections to streamline the security deposit return process.”
“We’ve moved from a painstaking paper inspection process, to an organized, digital inspection process with RentCheck. This allows our team to get better insight into our properties, while also acting quicker on maintenance items. Our greatest benefits are the quality of the inspection, the centralized space for photos, and the ability to compare inspections to streamline the security deposit return process.”
