AppFolio Property Manager Review: Ratings, Features & More

If you’re familiar with RentCheck, you know that it seamlessly integrates with AppFolio Property Manager to improve rental property inspections and save time. But how much do you really know about AppFolio?

AppFolio Property Manager is one of the leading property management tools. It seems to be an excellent choice for anyone looking to manage their rental properties professionally and efficiently.

This powerful and comprehensive software claims that landlords and property managers can complete marketing, leasing, and maintenance tasks in one easy-to-manage online space.

But, how true is this? Let's look at AppFolio's ratings, features, and more to determine if it's the right choice for your rental property management needs.

What Is AppFolio Property Manager?

AppFolio Property Manager is a robust, cloud-based software that helps property managers keep track of residents, properties, and finances. It has a suite of features, such as bill entry, work order maintenance, and more to help streamline and automate key tasks.

AppFolio Review (Everything You Should Know)

AppFolio is among the top-rated property management software solutions offered in the market today. It's a great choice for property management teams looking to save time and money.

Whether you manage single-family homes, multi-family homes, luxury apartment properties, vacation rental properties, community association properties, or commercial properties, AppFolio has features to make your job easier.

Pros Of AppFolio Property Manager

AppFolio has several advantages compared to other property data management software solutions on the market. Some advantages include the following:

Easy-To-Use Interface

You don't have to be a tech genius to use AppFolio. Its user-friendly interface and intuitive features make it easy for property managers of all levels to set up and manage properties quickly and efficiently.

Automation & Streamlined Tasks

AppFolio eliminates the need for manual data entry with its automated processes. This saves time and money since managers don’t need to spend hours on the same tasks.

Powerful Reporting Tools

AppFolio makes it easy to track and understand data with access to its comprehensive reporting tools. Managers can use the data from these reports to gain insights into their residents and finances.

Comprehensive Support

AppFolio offers 24/7 phone, email, and chat support to help users with any issues they might have. This ensures that your business can continue to operate, no matter what.

Cons Of AppFolio Property Manager

Like any other property management software, AppFolio also has some drawbacks.

Limited Customization Options

Although the features available in AppFolio are comprehensive, the customization options are limited. This may be an issue for those who want the ability to tailor their property management software to their specific needs and preferences.

Price

AppFolio’s pricing is higher than some of its competitors, making it difficult to justify the cost for smaller businesses. However, the extra features and support make it worth the investment for larger businesses.

Inspection Feature

AppFolio has a lackluster inspection feature. Unlike with RentCheck, property managers can’t involve residents in the inspection process. This means that property managers still need to spend valuable time on scheduling, driving to properties, and completing rental property inspections.

Features

When considering property management software, you need one with excellent features. Fantastic features can save time, streamline tasks, and simplify rental property management. 

AppFolio is a feature-rich property management software that offers some fantastic tools to manage your rental property. Below are some major features:

Smart Bill Entry

Property managers can save time and money by utilizing the Smart Bill Entry feature. This feature lets users enter bills in batches or individually quickly. You can also set up recurring bills, assign different categories, and have customers receive real-time updates as payments are made or received.

Online Maintenance Requests

AppFolio makes it easy to manage maintenance requests with its online request system. Residents can submit maintenance requests quickly and easily, and property managers can track, review, schedule, and resolve all types of issues quickly. The software also allows users to set up notifications so they are aware of new maintenance requests as soon as they arrive.

Work Order Management

As a property manager, you need a streamlined process for dealing with maintenance requests. AppFolio Property Manager provides an easy-to-use work order management system that streamlines the entire maintenance process from receiving maintenance requests to dispatching service providers and tracking payments.

Utility Management

One of the most useful features of AppFolio Property Manager is its utility management system. This feature lets you easily track, manage, and bill utility expenses across your entire portfolio. 

For instance, landlords can set up automatic payments for recurring bills such as water or electricity and track usage data with customizable charts and reports. Plus, you can use the utility management system to provide residents with an easy way to pay their utility bills online.

Audience

AppFolio is made for property managers and landlords looking to streamline their operations and save time. It’s perfect for anyone in the property management industry who needs access to a comprehensive solution to help them manage their rental portfolio more efficiently.

Rating

This app enjoys a 3.2 out of 5-star rating from users on Trustpilot. This is a relatively low rating. Most users report positive experiences once they become accustomed to the system, so don't let the low ratings deter you if you're considering this product.

It's worth noting that this app has an average software review rating of 4.5 stars on other software reviews sites such as GetApp, and G2.

Pricing

AppFolio Property Manager offers two pricing plans to suit different needs. The basic plan, known as Core, starts at $1.40 per unit per month and has a minimum monthly fee of $280. The premium plan, known as Plus, starts at $3 per unit per month and has a minimum monthly fee of $1,500.

Improve AppFolio Property Manager With RentCheck

Appfolio Property Manager offers a suite of excellent tools to efficiently manage your property. However, its inspection module is lackluster and still requires hands-on work. 

Luckily, there’s a solution to automate your inspections. RentCheck is among the best rental property inspection apps available. It allows property managers and residents to quickly and easily complete rental property inspections on a mobile device.

RentCheck integrates seamlessly with AppFolio Property Manager. This integration makes it easier for property managers to monitor the condition of their properties, schedule routine maintenance checks, and keep track of inspection results. 

Both apps work together to deliver crucial information about a property quickly, which can help property managers make better decisions and enhance their customer service. Start today!